Caveat 한국어

Days sales outstanding: how long does it take to get paid?

Days sales outstanding (DSO) shows the average number of days between making a credit sale and receiving the cash. When DSO lengthens, cash arrives later even if sales are unchanged, and the business needs more working capital to bridge the gap.

Formula

DSO = trade receivables ÷ revenue × 365

Receivables turnover = revenue ÷ trade receivables (= 365 ÷ DSO)

Turnover counts how many times a year receivables are collected; DSO counts the days per collection. They express the same thing. Caveat uses year-end receivables and 365 days.

Worked example

Figures in units of 100 million KRW. Revenue is 30 and year-end receivables 3 (values calculated by the Caveat engine).

Prior yearCurrent year
DSO35.1 days36.5 days
Receivables turnover10.4x10.0x

Collection takes about 37 days, 1.4 days longer than the year before. When receivables grow faster than sales, DSO lengthens.

Industry benchmarks (2025, Korean listed companies)

DSO distribution from the 2025 financial statements of Korean listed companies, for industries with at least 20 companies.

Industry25th pctMedian75th pctCompanies
Food products26d33d45d40
Chemicals (excl. pharmaceuticals)35d44d57d112
Pharmaceuticals40d60d86d107
Electronic components and equipment40d55d76d167
Machinery and equipment37d51d74d119
Motor vehicles40d54d68d71
General construction27d53d87d27
Wholesale trade26d38d66d69
Retail trade13d30d41d24
Publishing (incl. software)32d49d79d91
Computer programming and IT services32d47d75d21

Retailers with mostly cash and card sales collect fastest; manufacturers and pharmaceutical companies, whose customers inspect deliveries before paying, take longer. These are listed-company figures, so treat them as a reference range for private SMEs.

How to read it

Both sides: a longer DSO is not always bad; granting longer terms to win a large new customer can be a deliberate choice. Conversely, a short DSO can hide concentration risk if most sales go to one or two customers.

Look at these too

Limitations

See it in your own statements

Upload a balance sheet and income statement and Caveat calculates these for your company.

FAQ

What DSO is normal?
It depends on industry and payment terms. Among Korean listed companies in 2025, the median was 30 days in retail, 54 in motor vehicles and 60 in pharmaceuticals. Comparing DSO with your own agreed payment terms is the most accurate test.
How do DSO and receivables turnover differ?
They express the same thing. Turnover is collections per year; DSO is days per collection, and DSO = 365 ÷ turnover.
DSO jumped. What should I check?
Check in order whether year-end sales bunched up, whether a new customer got longer terms, and whether any customer is behind on payments. Balances and days outstanding by customer usually reveal the cause.
Which figures are needed?
Revenue from the income statement and trade receivables from the balance sheet.

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